Data Protection Policy
What information do we collect and how do we obtain it?
When you complete an inquiry using our online forms or you enter one of our giveaways we receive your information.
In order to assist you with your inquiry, we need to know your name, email address, telephone number and address where applicable.
Submission of an enquiry to Van Finance Company a trading name of Vansco Ltd grants us/and/or our Finance Partners authority to carry out searches, as detailed within this policy.
How do we use your information?
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To contact you to discuss and further your enquiry.
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To disclose information about you to any relevant regulator if we have a legal duty to do so.
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We may monitor or record telephone conversations with you to ensure consistent service levels, to prevent or detect fraud and for training purposes.
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We may occasionally notify you about enhancements to our services such as new services, features and special offers.
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Details supplied by you to enter a competition are only used by Van Finance Company a trading name of Vansco Ltd & will not be released to any 3rd party.
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We require this information to understand your needs and provide you with a better service, some of which are;
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Internal record keeping.
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We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
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From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
How do we protect your information?
We protect your information in the following ways:
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We only request information which is fit for our purposes.
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We endeavour to keep any information we hold about you up to date and accurate.
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Remove from record any information which we hold about you which is no longer relevant.
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Protect your data against unauthorized use. We follow strict security procedures in the storage and disclosure of information that you have given to us to prevent unauthorized access.
Do we share this information?
We will only share your personal and business information from your application form with our various Finance Partners and Electoral Roll systems to verify your finance application.
We and/or our Finance Partners may obtain information about you from credit reference agencies and various group records to check your credit status.
We may discuss your application and/or your agreement with our supplying dealers or Finance Partners.
We may ask you to provide physical forms of identity verification or search the files of credit reference agencies which will keep a record of our or our partners search, if your application proceeds.
We/our Finance Partners and the credit reference agencies will also use the records for statistical analysis about credit.
We do not sell or pass on your details to any third party for marketing purposes.
Please see below a list of our funders:
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Moneybarn
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Billing Finance
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Blue motor finance
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First Response
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Advantage
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Alphera
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Santander
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FlexiBuy
Some of the tools we use that may access the customers data:
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Deal Trak
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Live chat
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Sales force
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AutoProtect
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DocuSign
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World Pay
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Dragon
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Premium Credit
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A1 Approved
Receipt of Information
You have the right to see personal information which is held about you or your company upon written request.
Please make a request to stuart.weston@vansco.co.uk
Security
We are committed to ensuring that your information is secure.
In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online
You’re Consent
By completing any of our online forms, you are consenting to the collection, processing and use of this information by Van Finance Company a trading name of Vansco Ltd.
(Version 2 updated (17/04/2024)